FAQs

1. What types of products do you offer?

We offer a selection of products focused on well-being, beauty, and relaxation: double-edged safety razors, anti-stress breathing jewelry, hair growth accessories, personal stimulators, and more.

2. Are your products discreet?

Yes. All our products are packaged discreetly and neutrally , with no explicit mention of the contents to respect your privacy.

3. How to place an order?

Simply select the item(s) you want, add them to your cart, then follow the secure payment steps directly on our site.

4. What payment methods do you accept?

We accept payments by credit card (Visa, Mastercard) , PayPal , and other secure online payment solutions.

5. Do you ship internationally?

Currently, we mainly deliver to France and Belgium . If you are located in another country, please contact us directly at caliane@outlook.be to see if a solution is possible.

6. What are the delivery times?

Orders are generally processed within 24 to 48 business hours , with a delivery time of 2 to 5 business days depending on your location.

7. How do I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking link. If necessary, our customer service is available for any questions.

8. Can I return an item?

Yes, you have 14 days after receipt to return an unused item in its original packaging. To initiate a return request, email us at caliane@outlook.be with your order number.

9. Can I give your products as gifts?

Absolutely! Our products can be sent directly to the person of your choice, with discreet packaging . A personalized message option is also available upon request.

10. How to contact you?

📧 Email: caliane@outlook.be
📞 Phone / WhatsApp: +33 7 43 30 35 83
We respond Monday to Saturday , 9am to 6pm .